Find help with returns, sizing, delivery and your order. For assistance, email hello@MilitaryRepublic.com.
What is your return and exchange policy?
You can request a refund or exchange for eligible items within 60 calendar days of delivery, including for size or fit. Items must be unused, unworn, unwashed and in resalable condition. There is no restocking fee. Personalized items, clearly marked Final Sale items and gift cards have restrictions. Read the Returns & Exchanges Policy for complete terms.
How do I start a return or exchange?
Email hello@MilitaryRepublic.com with your order number, the item and your preferred resolution within 60 days of delivery. We will provide authorization and the correct return address. Postmark the return within 14 calendar days after authorization. Please do not ship a return before receiving our instructions.
Who pays return and exchange shipping?
For a size-selection error, change of mind or other preference-related return, you pay return postage and the original shipping charge is not refunded. Military Republic covers standard delivery of the first eligible same-item size exchange on an order within the United States. For a confirmed damaged, defective or incorrect item, we cover any required return postage and standard replacement shipping. Other exchange costs are explained before you agree.
What if my item arrives damaged, defective or incorrect?
Email hello@MilitaryRepublic.com as soon as you notice the issue, within 60 days of delivery. Include your order number and photos when possible, and keep the item and packaging. We will arrange a replacement or refund for a confirmed issue and cover any required return postage.
When will I receive my refund or replacement?
Approved refunds are issued to the original payment method within 10 business days after we receive your return. Your payment provider may need additional time to post the credit. Exchanges are processed after receipt and inspection, subject to stock. We will confirm availability and shipping details; we do not guarantee a fixed replacement delivery date.
How do I choose the right size?
Check the size chart and material or care details for the specific product before ordering. Sizing and shrinkage vary by garment and fabric. If an eligible item does not fit, our 60-day exchange policy applies. Try apparel on indoors before removing tags or washing it.
Can I return a personalized or sale item?
Customer-specific personalized items and products clearly marked Final Sale before purchase have restrictions under our Returns & Exchanges Policy. Standard branch designs are not personalized solely because they are printed after ordering. Discounted items are not automatically Final Sale. Contact us about any item that arrives damaged, defective or incorrect.
How do I check my order or get tracking?
Use the tracking link in your shipping confirmation email, check your account if you created one, or visit our Track Order page. You can also email hello@MilitaryRepublic.com with your order number. Tracking updates can take time to appear after a shipping label is created.
How long does delivery take?
Our Shipping Policy allows same-day to 5 business days for processing, depending on the item, followed by an estimated 5–7 business days in transit after fulfillment. Weekends and holidays are not business days. Product availability and peak demand can affect timing. Your order may arrive in separate packages.
Where do you ship, and what does shipping cost?
We currently ship within the United States. Shipping options and the applicable charge are shown at checkout. See the Shipping Policy for current details. We are not currently offering international delivery.
Can I change or cancel my order?
Email hello@MilitaryRepublic.com immediately with your order number and the requested change, including if you accidentally placed a duplicate order. We will check whether the order can still be changed or canceled. Once fulfillment has begun, changes cannot be guaranteed; shipped orders cannot be canceled. Eligible items may still be returned.
What if my package is late or missing?
Email hello@MilitaryRepublic.com with your order number and tracking information so we can investigate. You do not need to wait 60 days to report a problem. The Returns & Exchanges Policy explains how we handle orders that have not arrived within 60 days of purchase.
I do not recognize a Military Republic charge. What should I do?
Contact hello@MilitaryRepublic.com so we can help identify the transaction. Do not send your full card number or security code. If you believe your card was used without permission, contact your card provider as well.
Are your products made in the USA?
Origin varies by product. Please check the individual product description for any made-in-USA or printed-in-USA information. Printed in the USA does not necessarily mean the blank garment was manufactured in the USA.
How should I care for apparel, glassware or decals?
Follow the care instructions supplied with the specific item. For decorated glassware, hand washing with mild dish soap and a soft sponge is the cautious choice unless the product states that it is dishwasher safe. Any manufacturer warranty should be checked in the specific product details.
Do you offer gift wrapping or a physical retail store?
We do not currently offer gift wrapping. Military Republic operates as an online store.
How do I receive product news and offers?
Enter your email in the newsletter sign-up at the bottom of the website to receive product updates and available offers.